Quality Statement 

On October 6, 2004 Ajilon Communications  was awarded ISO 9001:2000, TL9000-V R3.0 certification from Det Norske Veritas (DNV) Certification, a leading international certification body.

TL 9000 is the quality management system that was developed by the QuEST forum (The Quality Excellence for Suppliers of Telecommunications Leadership) to standardize performance and cost-based metrics in the telecommunications industry. What Ajilon Communications’ TL 9000 certification means to you: our telecommunications policies, procedures, and processes comply with industry standards that ensure you receive consistently reliable services with an emphasis on continuous improvement.

Ajilon Communications’ TL 9000 certification is evidence of our commitment to quality, and demonstrates that what we do well today will be exceeded tomorrow. We look forward to upholding that commitment to quality as we provide the very best in telecommunications services

Click here to view a copy of the DNV letter

Ajilon Communications has a strong high commitment to the quality process established by ISO 9001:2000, TL9000-V R3.0 Standards and adheres to a rigorous self-inspection based on this system of standards. 

To ensure that every Ajilon Communications operation is in compliance with all standards and procedures, our auditors conduct rigorous investigations of all offices, analyzing the accuracy of our documentation and inspecting and evaluating employee knowledge and commitment to the ISO 9001:2000, TL9000-V R3.0 quality standard.

Audited elements include:

- Quality Policy
- Organization and Responsibility
- Management Review
- Contract Review
- Document Review
- Quality Records
- Training
- Motivation
- Process Control
- Corrective Actions
- Change Control
- Continuous Improvement
- Statistical Analysis
 

Contact our Quality Office